24/7 Plumbing & Drain Service
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Customer Survey

Call 586-459-0040 or 248-469-8008

It is our goal to serve our customers and community with excellence.
Your input is very important to us.  Our customer surveys allow us to continuously better our service.
We appreciate your honest input!

* Required fields
Name *
E-mail Address *
Location of work performed: *
How did you hear about Universal Plumbing & Sewer, Inc.? *
If you heard about us from a source not listed above, please specify:
When you called in, was the dispatcher courteous? *
Was the dispatcher knowledgeable and able to answer your questions? *
What type of time frame were you given for your appointment? *
Name of the service technican on your job: *
Was the technician on time? *
Did your technician wear shoe coverings? *
In what condition was the work area left in? *
Was your service technician knowledgeable about your situation? *
Did you feel that you were charged a competitive price? *
Did you receive a magnet for a future discount off our services? *
Overall how would you rate our service? 10 being excellent and 1 being poor. *
Do you have any suggestions on ways we could improve our service?

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Thank you for your input!


22383 Starks Dr. Clinton Township MI 48038 Serving Macomb County at 586-459-0040, Serving Oakland County at 248-469-8008 Email: office@plumbingandsewer.com